Reviews

The staff was very kind and patient with me and gave me plenty of time to speak about my condition. I appreciate his professionalism.

I found it easy to go through the assessment as the interviewer made me feel reassured and at ease when explaining myself and answering questions. Finally, the assessment was smooth and professionally conducted, I would recommend this service to anybody.

I can hand on heart say that from my very first assessment and throughout my years of study, the team at 1st Access have been empathic, supportive and HONEST in their assessment of my needs and given realistic advice on how to handle some situations. The team are highly skilled and very savvy in their assessment of people needs. It would be very difficult for anyone to trick them into receiving help. Excellent team, they are proactive enough to find ways of improving the service themselves.

Thank you soo much for your services. Your assessor was amazing helpful and supportive. Thank you Christalla for being soo calm and patient with me.

Christalla has a very good communication skills very patient and kind, was very insightful about the information she provided and understands how to help me to the best possible way, I am very pleased with the way she handled and dealt with my assessment. Thank you Christalla you are an amazing person and assessor.

Amy was immensely helpful and kind. She was very reassuring and listened to my concerns and found answers to the needs we both highlighted. I felt reassured and supported throughout the whole process. The attitude of all the staff at Access 1st is excellent. Support is tailored to the individual and is ongoing. I think they offer an incredible service, and I am glad I chose them to help me with the DSA needs assessment process. Thank you!

Since referral to Access, I am so happy and pleased with the team. If I phone and a colleague is not available, there was always a someone helping me. Pia has been great in answering and helping me. I had my need assessor Markella who was so great and very understanding for my medical needs. Christella was helpful and assisted me and many colleagues who answered my call. Because Access 1st I felt I was heard and assisted for the first time in my life.

I would like to say a very BIG thank you to your team for the support I have received as a medical student. The value added support no doubt made it possible for me to continue with my studies and prevented me from dropping out of the course. Your contributions are much appreciated. You're great!

Pis was really helpful. Very kind and patient. Helped me realise the type of support I needed as well as wanted.

Great service, wonderful understanding people.

I had a good experience. It was a quick and good service.

I am satisfied with the services render to me by Access 1st. My assessment was done in time, assessment approval was sent to me to go through and sent it back. access 1st flowed up my fund and make sure I got all the necessary fund needed for my studies, they keep me update on every step. Am happy with the service I received.

Overall, this meeting was well explained in addition to gathering all the information I need to start my journey of university.

Really helpful and supportive assessment. Christalla had researched my degree and read all my medical evidence/previous dsa report, so had a great understanding of what I struggle with and so we were able to discuss solutions efficiently and it helped me relax. thank you again Christalla!

We managed to get an appointment quite quickly and I was very impressed by the thoroughness of the interview and the understanding of my sons condition (ADD). I was quite surprised at the level of help that my son is entitled to and would highly recommend the lady who we dealt with.

DSA has been really helpful with all the equipments I wanted and also were very understanding and patience and really supporting throughout the whole of the Dsa progress.

My assessment went extremely well. Christalla was such a lovely assessor and made me feel very comfortable. Her assessment was thorough and I did not feel like I was being ignored or misunderstood. She advised me of all my options and recommended really handy resources for me that I think would be very helpful. A lovely experience.

I usually do not write reviews, but I have to, as I was delighted. My assessment appointment with Daniel was straightforward; he made me feel comfortable, discussed all my difficulties and needs and followed up—he was a very polite, communicative and supportive assessor. Keep going with the outstanding work. Also, the email and text messages get replied to quickly and are very polite and straightforward. Thank you, Carmelo.

Ms Christalla was very professional, open and frank. She managed the assessment engagement with such competence that I was never anxious at any point.

Given that I have severe anxiety I felt very laid back with my assessor. She made me feel completely at ease. The equipment and technology provided has really helped me in my studies.